3k - Refund & Cancellation Policy

Last updated: (19/11/2025)1. IntroductionThis Refund & Cancellation Policy explains how 3K Liverpool handles refunds and cancellations for our prize draws.
📩 [email protected]
Business Address:
3kliverpool
Level One, Basecamp Liverpool
49 Jamaica Street
Liverpool
L1 0AH.2. Entry Refund EligibilityRefunds will only be provided under the following circumstances:
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The promoter cancels the draw permanently.An accidental purchase is reported within 24 hours.All other entries are non-refundable..3. Refund ProcessRefunds are processed using the original payment method via Stripe.Refunds may take up to 5–7 business days to appear in your account.The promoter is not responsible for delays caused by Stripe or the bank..4. Draw CancellationIf the promoter permanently cancels a draw for any reason, all participants will receive a full refund.Participants will be notified by email at [email protected]
.Any tickets purchased prior to cancellation will not be valid for any future draw..5. Minimum Ticket Requirement & DelaysEach draw requires 3,000 tickets sold to activate the prize.If the minimum ticket requirement is not met by the scheduled draw date, the draw will be delayed until the target is reached.No refund will be issued solely due to the delay — all entries remain valid for the rescheduled draw..6. Fraudulent or Misused EntriesTickets purchased using fraudulent information or will be cancelled and refunded.The promoter reserves the right to refuse entry and cancel tickets suspected of being fraudulent..7. ContactFor all refund or cancellation enquiries, email:
📩 [email protected].8. AcceptanceBy purchasing a ticket, you agree to this Refund & Cancellation Policy and understand the rules regarding refunds, delays, and cancellations.

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